FAQ
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FAQ

  • Q Product usage problems in the market and how to solve them?

    A The current products mainly have the following problems:
    A: Product heating problem:
    The surface temperature of the product in normal use is about 50 degrees Celsius, some hot, but the product is safe and will not cause harm to the human body/equipment, the product. Because the product integrates a lot of chips, can not be solved, can only reduce the temperature.
    B: Product compatibility problem:
    In the product development and trial production stage, we will test the compatibility of the product to ensure that it can be compatible with the equipment of brand manufacturers: such as Apple, Samsung, Lenovo, Huawei, Xiaomi, Nintendo game industry, etc., we have compatibility tests.
    C: The use of the product:
    If you do not know how to use, please contact our customer service, we will transfer the use of the product video to you.
  • Q About logistics.

    A We can help solve logistics problems, or customers can solve them themselves.
  • Q Product after-sales terms?

    A 1 year warranty period
  • Q How to guarantee the quality of our products?

    A First of all, in the product development stage, through the DVT,EVT,PVT three stages, in these three stages, the product's functionality, compatibility, reliability and aging test are verified.
    In fact, the design, procurement and production of products are strictly carried out in accordance with the ISO system. Conduct semi-finished product test, finished product test and outgoing inspection test.
  • Yuanshan Electronic Technology (Shenzhen) Co., Ltd
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